ngNINE Ltd

Asbestos Software Specialists

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Why purchase from ngNINE?

An important consideration when selecting software products and services is to ensure that the supplier of the software has a thorough knowledge of the asbestos industry. In addition to this industry knowledge, the supplier must have experience of designing, developing and delivering comprehensive software solutions.

The founders of ngNINE have 30 year’s of experience in the asbestos industry and over 20 year’s of experience in the design, development and delivery of software. This ensures that our products and solutions meet the real world needs of our clients and are delivered in a timely and professional manner.

Relationships

ngNINE work closely with all clients from the start to ensure all projects begin on strong foundations and end with complete client satisfaction. We provide dedicated resources to our clients so that they have a single point of contact for all issues.

Training

Comprehensive and high quality training is an important element of any product delivery. Tailored training is provided with all of our products to ensure that you are able to start using the product as soon as possible. Additional and tailored training can be organised at any point in time.

Support

At ngNINE we know that the delivery of a product is only the first step on the ladder and we pride ourselves on our excellent ongoing support and client relationships. At least six month’s free support is provided with all of our products, after which we have a range of support options to suit a variety of organisations and their needs.

Usability

All of our software is designed to be as user friendly as possible, reducing the amount of training required and allowing users to focus on the tasks at hand.

Commitment

We are continually improving and enhancing all of our products including any changes that are required in order to continue to meet regulatory requirements.

Integration

From our extensive software experience we know that software systems rarely work in isolation and need to interact with other systems within an organisation. All of our software has been designed so as to easily allow data to be imported from or exported to other third party systems thus protecting your existing IT investments.

On-line help

Extensive on-line help is provided with all of our products including ‘How do I?’ sections that enable users to find answers to their questions as quickly as possible, allowing them to concentrate on their tasks.

Reporting

A key requirement for management is the ability to extract information from a system in a format that presents the data in an easily readable manner. This information then needs to be easily distributed to the required recipients, either electronically or by paper. All ngNINE products include a reporting system which enables this and can be tailored to your requirements. All of our products are supplied with a number of useful reports and new reports based upon your specifications can be added at any time.

Multiple, concurrent users

All of our software is built on robust technology (including Microsoft SQL Server databases) which allows multiple users to access the software concurrently over a network without any performance impact. Each user is given an individual login to a system allowing control over which parts of the system a user has access to and providing auditability.

Flexibility and customisation

All of our software is built to allow it to be easily configured and customised for different clients. The flexibility built into our software ensures we can meet the requirements of all our clients and incorporate any changes to regulations.

Data Transfer

Using our software experience we are able to transfer data from any existing systems to allow our clients to use our software as effectively as possible. This may mean transferring data from another software product or importing data from sources such as spreadsheets.